Chinese Journal of Computers   Full Text
Title	Supporting Creative Organizational Learning: Knowledge Applicability Management Based on Task Circumstance
Authors	GAO Ji
Address	(Institute of Artificial Intelligence, Zhejiang University, Hangzhou 310027)
Year	2007
Issue	No.9(1533—1543)
Abstract &   Background	Abstract In face of the business environments rapidly changing and difficulty to predict, creative organizational learning becomes the key approach for organizations to enhance ability of survival, adaptability, and competition. However, the present technology of KM(Knowledge Management) has not made the deep and systematic research work for supporting the creative learning in organizations, so that knowledge workers lack effective supports to capture applicability-good information bodies (hence able to advance business innovation) and to actively participate in the open evolution of OM(Organizational Memory) which can facilitate the communication and sharing of creative knowledge. This paper proposes a methodology, called KAMTC(Knowledge Applicability Management based on Task Circumstance), which aims at making domain ontology based circumstance description patterns of tasks as the uniform semantic basis to describe the query requirements for business work and the applicability of searched information bodies precisely, completely, and handily, in order to overcome those challenging problems and hence to support effectively knowledge creation and creative organizational learning. keywords knowledge management; organizational learning; knowledge creation; applicability management; task circumstance; open evolution background The research work presented in this paper is supported by the National Basic Research Program(973 Program) of China under grant No.2003CB31700. This program researches the basic theories, models, methodologies, and key techniques of Semantic Grid, and includes the research task "The Theory and Technology of Knowledge Provision for Supporting the Creative Design of Products in Knowledge Grid Environment" as a subprogram. The authors desire that the proposed methodology KAMTC can facilitate the creative design effectively. Although COL has become the research hotspot for system science and engineering subject, it has not gained in-depth and systematic investigation how to use KM technology to facilitate knowledge creation and organizational learning. Since the query requirements for business work and the applicability of searched information bodies may be described in terms of the uniform semantic basis (i.e. domain ontology based circumstance description patterns of tasks), the KM systems adopting KAMTC can support effectively and efficiently the three key phases for realizing COL: abstracting query requirement, acquiring applicable knowledge, and capturing creative knowledge. Therefore knowledge workers can acquire handily applicability-good explicit knowledge to facilitate creative inspiration, and participate in the open evolution of OM agilely and in time. The authors have published five papers for KM research work in Journal of Computer-Aided Design & Computer Graphics.